Terms and Conditions

QUOTATION

All prices are subject to change depending on the nature of the work involved once it is received.

ORDERS

Acceptance of order by SpicaBookDesign is dependent on payment of 100% of the estimated work to be done.

CREATIVE WORK

Creative work, such as sketches, layouts, and all preparatory work developed and furnished by SpicaBookDesign, shall remain its exclusive property and no use of same shall be made, nor any ideas obtained there from be used, until Customer has paid SpicaBookDesign in full. At that time, all such work is the exclusive property of the Customer. SpicaBookDesign shall have the right to display any creative work for the limited purpose of demonstrating capabilities and otherwise promoting SpicaBookDesign’s services at their website, unless advised otherwise by Customer.

ACCURACY OF SPECIFICATION

Prices are based on the accuracy of the specifications provided. SpicaBookDesign can re-quote a job at time of submission if any materials do not conform to the information on which the original quotation was based.

ELECTRONIC MANUSCRIPT OR IMAGE

It is the Customer’s responsibility to maintain a copy of the original file. SpicaBookDesign is not responsible for accidental damage to media supplied by the customer or for the accuracy of furnished input or final output. Until digital input can be evaluated by SpicaBookDesign, no claims or promises are made about SpicaBookDesign’s ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise.

ALTERATIONS

Alterations represent corrections made to the Customer’s originally supplied file at any stage of the design process. A certain number of changes are included in base price of text layouts. Any changes in excess of these are billable. Text or cover files which need to be accessed in addition to proofs included in base price are subject to a $15/occasion access fee, and any work to be done in addition may be billable at $70/hour. If corrections require submission of a new file, SpicaBookDesign will charge an additional fee. Alterations must be submitted via e-mail (iryna@spicabookdesign.com), and the phone alterations are not acceptable. Final proofreading is the responsibility of the client.

POSTAGE

Unless otherwise agreed, the Customer will pay for all postage charges.

PROOFS

Proofs shall be submitted as PDF proof via an online proofing system. If corrections are required a revised proof is submitted. SpicaBookDesign will not be responsible if changes are communicated verbally; if the Customer has failed to return proofs with indication of changes (through the proofing system); or if the Customer has instructed SpicaBookDesign to proceed without submission of proofs.

DIGITAL FILES

Customer supplied digital files will not be returned. It is the Customer’s responsibility to maintain copy of any files submitted. Files created by SpicaBookDesign for the printing of such files will remain the property of SpicaBookDesign until the printing is completed.

DELIVERY

Final print ready files will be delivered to the printer or to the Customer.

PRODUCTION SCHEDULES

Book design is a creative process and not a manufacturing one. There are many variables and therefore design work cannot be scheduled the way a manufactured product would be, so the scheduling information outlined here is a guideline. First proofs will generally be submitted to Customer within 7-10 days of receipt of material, or earlier if arrangements have been separately agreed upon. Timely review of proofs are the responsibility of the Customer. Revised proofs based on any alterations requested by Customer will typically be submitted to Customer within 1 week.

TERMS/CLAIMS

Payment terms shall be whatever was set forth in the quotation or invoice unless otherwise provided in writing. If payment is not made, the Customer is liable for all collection costs incurred by SpicaBookDesign. Claims must be made by the Customer in writing within a period of fifteen (15) days after delivery of all or any part of the order. Failure to make such claim within the stated period shall constitute irrevocable acceptance and an admission that the order fully complies with terms, conditions, and specifications.

PAYMENT

Usually our customers pay a 50% deposit by cheque, cash or VISA using PayPal button on our web page – http://spicabookdesign.com/book_design_service_contact.html. You will pay the rest of the money when you approve the final draft, the completed book design files will be sent to you or the printer as a high resolution print-ready PDF. All prices are given without GST/HST.

DISCLAIMER OF IMPLIED WARRANTIES

SpicaBookDesign warrants only that the work will conform to the description contained in the order. SpicaBookDesign’s maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstance will SpicaBookDesign be liable for specific, individual or consequential damages.